Serve Station is the job card system that also runs your commercial loop: quote from stock, freeze a BOQ, issue materials, log time, watch live profitability, then invoice the client. One platform for the office and the field — not another spreadsheet at month-end.
A single shared workflow drives both interfaces — so a status means the same thing everywhere, costs roll into the same project, and nobody chases a paper trail.
A clean dashboard for desktop, laptop or tablet. Run jobs, quotes, stock, projects and invoices — with complete commercial and field visibility.
An installable app for Android & iOS built for gloves-on conditions — big buttons, minimal typing, real-time updates that also feed labour and stock into live profit.
Technical, solar and field-service contractors already run jobs. What they struggle with is stock-honest quoting, controlled bills of quantities, and seeing materials plus labour erode margin while the project is still open. Serve Station closes that gap inside the same system that dispatches the work.
Pull stock and labour lines, apply org markup, send a branded PDF, and let the client accept in-portal or via a secure link.
Acceptance freezes a bill of quantities as commercial truth. Variations stay controlled — not silent spreadsheet edits.
Materials leave the shelf against BOQ lines; technicians log time on linked job cards. Actual cost updates as work happens.
Progress or final client invoices stay consistent with the quote story. Optional Xero export when you are ready for accounting.
As stock issues and time entries post to the project, profitability recalculates. When it slips to or below your org target (default 80% of planned margin), managers get an at-risk flag — so you can re-scope, re-price or stop the bleed while the crew is still on site.
Field execution and commercial control in one product. From the first customer call to the signed report and client invoice.
Build accurate ZAR quotes from your catalogue and labour rates. Markup is applied automatically, sell prices stay honest, and accepted quotes become a controlled project BOQ — not another spreadsheet.
See quoted revenue against actual materials and labour while the work is still open. Configurable early-warning when margin slips (default 80% of planned) so managers act before month-end surprises.
Receive stock, issue against BOQ lines, return unused materials. Moving-average costs keep unit costs real — so physical counts can reconcile and profitability is not guesswork.
Raise progress or final invoices against the project commercial story. Branded PDFs for clients, optional Xero export when your plan includes accounting integration.
Every active job at a glance, colour-coded by status. Kanban or table, powerful filters, real-time updates — no refresh needed.
Create from a call or a template, set priority and due windows, allocate or re-assign, and bulk-action. Every change is logged: who, what, when.
One lead owns the status and the sign-off; helpers add photos, notes and time. Ownership stays clear even when a whole team is on site.
Multiple sites per customer with contacts, access notes and GPS. Full job history, an interactions timeline and a documents vault in one place.
Standardise common jobs with a default description, step checklist, expected duration, priority and required photo categories — pre-filled in a tap.
Admin, Manager, Technician and Viewer roles control exactly who sees and does what. Add technician skills and a simple availability view.
Categorised Before / During / After / Materials photos, captioned, timestamped and linked to the job automatically — compressed on the device.
The customer reviews the work summary and signs on screen — tied to the exact work recorded. Consent is captured; no-signature jobs are flagged for review.
Lifecycle timestamps stamp En Route, On Site, In Progress and Completed automatically — and field time entries roll labour cost into live project profitability without a separate stopwatch.
Day-one ops reports: status breakdown, technician output, overdue, first-time-fix and evidence compliance — plus commercial views for at-risk projects and profitability, with branded job PDFs.
Stale or quiet jobs surface as "needs attention". Margin breaches flag at-risk projects. Technicians get in-app notifications the moment a job is assigned or changes.
Optionally warn when a technician is double-booked onto overlapping jobs — with an "assign anyway" override. Off by default, on when you want it.
Cool colours mean on track; warm colours mean it needs attention; grey and charcoal mean inactive. Every status also carries a fixed icon and label, so it stays readable for everyone.
Allocate a job in the portal and the technician sees it instantly. When they update status or upload a photo on site, the manager sees it live — with a last-updated timestamp on every job, so nothing ever goes quiet unnoticed.
Your customer details, on-site photos and signatures are sensitive. Serve Station protects them at every layer and is engineered to meet South Africa's POPIA from the ground up — privacy by design, not bolted on.
Data is encrypted in transit and at rest, so information is protected on the wire and in storage.
Every company’s data is ring-fenced with row-level security and enforced on every single request — your data is yours alone.
Admin, Manager, Technician and Viewer roles ensure people only ever see and do what their job requires.
Every status change and key action is recorded automatically — who did what, and when — supporting accountability and dispute resolution.
POPIA consent is captured at sign-off, and a retention setting governs how long job evidence is kept before secure deletion.
Uploads are access-controlled and validated for type, size and content shape; objects are private and served only through short-lived, signed links — never left open.
Serve Station is hosted on resilient, enterprise-grade cloud infrastructure with continuous backups, monitoring and a least-privilege architecture. We treat your data — and your customers' data — with the care it deserves.
Five stages your team already understands — faster, fully recorded, and commercially honest.
Stock-backed quote in minutes. Client accepts → project + frozen BOQ, or skip to a pure service job.
Log jobs from a call or template, link to the project, set priority, allocate a lead technician.
Status, photos and time on site; materials issue to the BOQ. Managers see live margin as work happens.
Customer reviews and signs on glass with POPIA consent — or the job is flagged when a signature cannot be captured.
Progress or final invoices, branded PDFs, optional Xero export. Full commercial and field history kept.
Book a personalised walkthrough. We'll show the portal, field app, and commercial suite end to end — mapped to how your contractors quote, stock and deliver today.
Tell us a little about your team and we'll be in touch.
